Terms & Conditions

Last updated: September 2026 · Registered brand: OKC Mobile Brakes

1. Services

OKC Mobile Brakes provides mobile brake and rotor service at a location of your choosing within our Oklahoma City service area. All bookings require acknowledgment of our Customer Consent, Service Authorization & Liability Acknowledgment before work is scheduled.

2. Booking, deposits, and cancellations

  • A deposit is required to confirm your appointment.
  • Service is performed Monday through Friday only.
  • Cancellations more than 48 hours before your appointment receive an automatic deposit refund. Cancellations within 48 hours forfeit the deposit.
  • You may reschedule your appointment at any time using your license plate and the last four digits of your phone number.

3. SMS Terms

OKC Mobile Brakes offers text-message communications to customers who explicitly opt in during booking. By checking the SMS consent checkbox, you agree to the following:

  • Program description: OKC Mobile Brakes sends service-related text messages — appointment confirmations, reminders, "technician is on the way" alerts with a live ETA link, completion notices, and warranty updates. Messages are transactional only; we do not send marketing or promotional texts.
  • Message frequency: varies based on your active appointments, typically 2–5 messages per service visit.
  • Cost: message and data rates may apply. Carriers are not liable for delayed or undelivered messages.
  • Opt-out: reply STOP to any message at any time. You will receive a single confirmation and no further messages. Reply START to opt back in.
  • Help: reply HELP to any message or contact us through okcmobilebrakes.com.
  • Consent is not a condition of purchase: you can complete a booking without opting in to text messages.

4. Warranty

Every installation includes a 1-year workmanship warranty, documented in a downloadable certificate. Warranty claims are reviewed by OKC Mobile Brakes and, if approved, repaired at no charge. Details are provided in the Service Authorization.

5. Payments and refunds

Payments are processed securely by Stripe. Approved refunds are issued to the original payment method, and a refund receipt is emailed to you. We store only your card brand, last four digits, and the transaction reference.

6. Governing law

These terms are governed by the laws of the State of Oklahoma. Disputes are resolved in the courts of Oklahoma County, Oklahoma, unless otherwise required by law.

7. Changes and contact

We may update these terms; the current version is always posted on this page with its effective date. Questions? Contact us through okcmobilebrakes.com. See also our Privacy Policy.